Resources
All Resources
What is Vendor Governance?
By Sharon Watkins, Founder and CEO, RadiusPoint · 2 September 2026 · 12 min read Vendor governance is the decision-rights framework that names who may open a BAN, file a dispute, waive an SLA credit, or let a contract auto-renew. It is not a scorecard or a contract repository. A scorecard tells you how the […]Read More
What Do You Lose When You Switch TEM Providers?
By Sharon Watkins, Founder and CEO, RadiusPoint · 31 August 2026 · 12 min read When you switch telecom expense management providers you can lose the inventory of record, open disputes, unposted credits, letters of agency, and current customer service records, unless you export them before access ends. A TEM contract ending is not a […]Read More
The Data a TEM Provider Needs Before Day One
By Sharon Watkins, Founder and CEO, RadiusPoint · 30 August 2026 · 12 min read A telecom expense management provider needs invoices, contracts, a starter inventory, allocation rules, an employee roster, and site open-and-close dates before the first cycle, and a letter of agency is only one file in that pack. Accounts payable emails three […]Read More
Signs Your Company Has Outgrown Managing Telecom In-House
By Sharon Watkins, Founder and CEO, RadiusPoint · 29 August 2026 · 12 min read You need a telecom expense management provider when your team can no longer produce a complete inventory this week, invoices are approved without a line-item check, and contracts renew without a rate review. How many mobile lines does your company […]Read More
Questions to Ask a TEM Provider Before You Sign
By Sharon Watkins, Founder and CEO, RadiusPoint · 28 August 2026 · 12 min read The questions that belong in a telecom expense management contract are the ones that name a person, a percentage, and a file you will receive if you leave. Most buyers treat the TEM demo as the evaluation. RadiusPoint treats the […]Read More
Utility Rate Reclassification and How It Lowers Bills
By Sharon Watkins, Founder and CEO, RadiusPoint · 28 August 2026 · 12 min read Utility rate reclassification is the filed request that moves a meter onto a different published rate class so the same kilowatt-hours and peak kilowatts are priced under a schedule the load actually qualifies for. A plant that added a night […]Read More
How Companies Recover Telecom Refunds and Credits From Carriers
By Sharon Watkins, Founder and CEO, RadiusPoint · 27 August 2026 Companies recover telecom refunds by filing a documented dispute, keeping a carrier case number open, and confirming the credit posted on a later invoice. A finding in a spreadsheet is not a refund. It is a claim that dies if nobody pursues it through […]Read More
Critical Need for Demand Planning and Forecasting in Utility Management
The CFO of a multinational manufacturing firm stares at the latest utility bill, a sprawling document detailing energy consumption across dozens of facilities. The numbers are higher than anticipated, yet again. There is no clear understanding of why, nor a reliable method to predict future costs or identify potential savings. This scenario, unfortunately, is a […]Read More
How Long a Telecom Expense Management Rollout Actually Takes
By Sharon Watkins, Founder and CEO, RadiusPoint · 26 August 2026 A telecom expense management rollout takes as long as it takes to build a defensible inventory, collect letters of agency, gather scattered invoices, and agree the ERP file spec. RadiusPoint does not publish a week count, and any provider who gives you one before […]Read More
Telecom Expense Management Companies: How to Choose the Right Partner
Telecom expense management companies fall into three business models: software platforms you operate yourself, managed service providers who run the process on your behalf, and audit firms who recover refunds once and leave. The right choice depends less on features than on whether your team has the staffing to work the platform every month. That […]Read More
What a Telecom Accrual File Is, and How Finance Teams Build One
By Sharon Watkins, Founder and CEO, RadiusPoint · 24 August 2026 A telecom accrual file is a structured estimate of circuits, lines, and meters that were consumed this period but not yet invoiced, coded so the close can post. If you cannot name the unbilled service IDs at month-end, you are not accruing telecom. You […]Read More
How to Audit a Utility Bill for Errors
By Sharon Watkins, Founder and CEO, RadiusPoint · 22 August 2026 You audit a utility bill by testing each meter for the right multiplier, the right tariff, and billed consumption that matches interval or register data. A facilities manager who only compares this month’s account total to last month’s will miss a current-transformer ratio that […]Read More
Allocating Telecom and Utility Costs Across Departments
By Sharon Watkins, Founder and CEO, RadiusPoint · 20 August 2026 Finance teams allocate telecom and utility spend by mapping each service ID to a cost centre, then writing a coded general ledger file. A controller who dumps one billing account number into a catch-all account is coding, not allocating, and the departments will spend […]Read More
Wireless Expense Management vs Telecom Expense Management
By Sharon Watkins, Founder and CEO, RadiusPoint · 17 August 2026 · 11 min read Wireless expense management is the mobile-billing discipline inside telecom expense management; TEM still owns wireline, data, contracts, and the GL file. Your organization negotiated a wireless rate. Your organization isn’t being billed at that rate on every handset. Both can […]Read More
Finding and Killing Zero-Use Mobile Lines
By Sharon Watkins, Founder and CEO, RadiusPoint · 13 August 2026 · 12 min read Zero-use mobile lines are corporate numbers that still bill every month after the user, the device, or both have already left. How many mobile lines does your company pay for right now, not approximately, exactly? Most finance teams can’t answer […]Read More
Telecom Letter of Agency: What It Authorizes, and How to Scope It Safely
By Sharon R Watkins · Updated 2 September 2026 · 5 min read A telecom letter of agency (LOA) is a signed document that authorizes a third party to act on your behalf with your carriers, most often to obtain customer service records and file billing disputes. Under FCC rules a carrier must act on […]Read More
The MACD Process in Telecom Expense Management, Explained
By Sharon Watkins, Founder and CEO, RadiusPoint · 6 August 2026 · 12 min read The MACD process in telecom expense management is the ticketed path for moves, adds, changes, and disconnects, and it fails most often on disconnects. The dispute was filed in April, resolved in September, and the overbilling had already run for […]Read More
Vacant Cost Recovery: The Utility Bills Nobody Is Watching
By Sharon Watkins, Founder and CEO, RadiusPoint · 3 August 2026 · 12 min read Vacant cost recovery is the process that finds utility bills still sitting in the owner’s name after a tenant leaves, then assigns the rightful payer. A facilities lead opens the March electric bill for a store that closed in November […]Read More
Outsourced Telecom Expense Management: What Is It and When to Use It?
Outsourced telecom expense management transfers the operational work of invoice validation, dispute filing, inventory maintenance, and cost allocation to a specialist provider, like RadiusPoint. While accountability for the budget stays with you. It makes sense when the volume of monthly telecom administration exceeds what your team can staff, which for most organizations happens somewhere above […]Read More
Supplier Compliance: How Businesses Stop Vendor Overbilling
Every organization has compliance obligations. Fewer recognize that their vendors have them too, and that when suppliers fall short, the financial consequences land directly on your balance sheet. Supplier compliance is the practice of ensuring that vendors, service providers, and third-party partners adhere to the rates, terms, and standards they contractually agreed to deliver. In […]Read More
Category Management: How Enterprises Reduce Hidden Spend
Finance approved the budget. Procurement signed the contracts. The invoices arrive every month, get paid, and get filed. And somewhere inside that routine, organizations are losing between 15% and 30% of their total telecom, utility, and IT spend to errors, unused services, and zero-use accounts that no one has audited in years. That is the […]Read More
What Is a Supplier Audit? How Businesses Stop Hidden Spend
A procurement director at a regional manufacturing firm spends three hours reconciling telecom invoices across 47 locations. She flags what looks like a discrepancy on two data circuits, works through the carrier’s billing department over six weeks, and recovers 11,000. She has no idea the same carrier has been double-billing a disconnected circuit for 14 […]Read More
Sustainable Sourcing Is Failing Without Spend Visibility: What Your Invoices Are Hiding
A procurement director at a multi-site manufacturing company presents her sustainability report to the board. Carbon emissions from operations are down 14%. Supplier ESG scorecards are current. The company’s net-zero roadmap is on slide four. Then the CFO asks a single question: how much are you spending on utilities across all 47 locations this quarter? […]Read More
How Beazer Homes Achieved Over $1 Million in Annual Savings with RadiusPoint
Discover how a top 100 U.S. homebuilder partnered with RadiusPoint to eliminate operational waste, accelerate home delivery, and establish a new benchmark for construction efficiency through a technology-enabled shared services model. Beazer Homes, one of the top 100 homebuilders in the United States, was grappling with a decentralized and inefficient utility service management process. This […]Read More
ESG Procurement: Closing the Gap Between Sustainability Goals and Purchasing Decisions
Two-thirds of the average company’s environmental, social, and governance footprint lies with its suppliers, not within its own four walls. Yet according to McKinsey research, only 20% of chief procurement officers use sustainability measures as primary criteria in sourcing decisions. Less than 10% include ESG in their category strategies. The result is a massive blind […]Read More
Supplier Diversity: What It Means, Why It Matters, and How It Strengthens Your Supply Chain
Your procurement team just renewed a $2 million telecom contract with the same carrier you have used for the past decade. The rates are 12% above market average. The service level agreement has not been renegotiated since 2019. And three qualified vendors, including two certified minority-owned businesses with competitive pricing and stronger SLAs, never received […]Read More
Supplier Relationship Management: How Enterprise Organizations Stop Leaking Money Through Vendor Blind Spots
The procurement director at a mid-sized manufacturing company sat across from three department heads, each holding a different invoice from the same telecom vendor. The amounts varied. The line items did not match prior contracts. No one could confirm which services were actually in use. The meeting ended with a task force and no resolution. […]Read More
Utility Rate Optimization: How to Cut Energy Costs Through Tariff Analysis and Rate Reclassification
A 280,000-square-foot manufacturing facility has been billed on the same rate schedule for nine years. The facility commissioned an automation upgrade four years ago that flattened its load profile. Production shifts moved to nights two years ago to take advantage of lower off-peak rates that the operations team assumed they were already capturing. Nobody re-evaluated […]Read More
Utility Procurement: How Multi-Location Enterprises Source Energy and Protect Negotiated Savings
A procurement team spends six months running an RFP for electricity supply across 47 sites. They negotiate a contract that beats the market by 12 percent on a $4.8 million annual spend. Six quarters later, a billing audit reveals the savings never fully materialized. Two suppliers misapplied the contracted rate. One site got migrated to […]Read More
Controlling Period Expenses to Protect Your Profit Margins
A regional healthcare provider operates a network of twenty clinics. Every month, the finance department processes hundreds of invoices for telecom services, IT infrastructure, and utilities. Because these are classified as period expenses, they are immediately deducted from the company’s monthly revenue. However, a deep dive reveals that the provider is paying for high-speed data […]Read More
Reconciling Invoices: How Enterprises Eliminate Billing Errors at Scale
By Sharon Watkins, Founder and CEO, RadiusPoint · 2 September 2026 · 12 min read Reconciling invoices at enterprise scale is a four-ledger test that billed, contracted, inventory, and roster agree before anyone pays the line. A two-way AP match can bless a total while a dead circuit keeps printing. The dispute you file in […]Read More
SD-WAN Management: Controlling Performance, Vendors, and Costs
By Sharon Watkins, Founder and CEO, RadiusPoint · 2 September 2026 · 12 min read SD-WAN management is the work of matching overlay licenses, underlay circuits, and failover links as three invoices, not one network dashboard. The controller can look green while finance still cannot name the total. Software-defined WAN (SD-WAN) is an overlay that […]Read More
Inventory Reporting: Gaining Visibility into Telecom and IT Assets
Over 73% of IT teams report that manual asset tracking creates significant operational bottlenecks, yet most continue to rely on outdated spreadsheets to manage millions of dollars in telecom and IT assets. This isn’t just inefficient; it’s a direct drain on your bottom line. Without accurate inventory reporting, you are flying blind, unable to make […]Read More
What Is Accrual Accounting? Why It Matters for Telecom and IT Expenses
Your finance team just closed the books on Q1, showing a 15% reduction in telecom spend. It looks like a major win. But in reality, two of your largest carrier invoices, totaling over $250,000 for services used in March, haven’t arrived yet. Your company’s financial statements are telling a story that isn’t true. This is […]Read More
What Is DMS in Healthcare? Managing Devices, Mobility, and Costs at Scale
A nurse grabs a shared tablet to check patient vitals. The device has not been updated in months. No one knows who provisioned it. The data plan bills to a corporate account that finance has not reconciled in two quarters. Three identical devices sit unused in storage, still charging $85 per line every month. This […]Read More
How to Reduce Telecom, Utility and IT Operational Costs
Organizations with locations across multiple sites typically lose 15% to 30% of their total telecom, utility and IT spend to billing errors, unused services and accounts still billing after a location closes. A data-driven, line-item audit finds and recovers that leak; a percentage-based budget cut across every department does not. Important Points Explained Ahead Across-the-board […]Read More
How to Optimize P2P Invoice Processing: A Guide for AP and Finance Leaders
The accounts payable department is often seen as a tactical, back-office function, a necessary cost center focused on the repetitive task of paying bills. This outdated view misses the strategic importance of P2P invoice processing. In reality, the AP function is a goldmine of financial data and a critical control point in the procure-to-pay (P2P) […]Read More
What Is Operational Financial Management? A Guide for CFOs and Finance Leaders
The modern CFO is expected to be more than a financial steward; they are expected to be a strategic partner to the business. However, the reality for many finance leaders is that they are bogged down in the tactical details of financial operations. The promise of data-driven decision-making is lost in a sea of spreadsheets, […]Read More
Telecom Cost Optimization: A 6-Step Framework for IT and Finance Leaders
Your telecom bills are a black box. For most organizations, telecom spend is a significant and growing operational expense, yet it remains one of the least understood and most poorly managed cost categories. The complexity of telecom services, with their myriad of vendors, contracts, and billing formats, creates a perfect storm for overspending. Billing errors, […]Read More
The Contract Lifecycle Management Process for Telecom and Utility Spend
By Sharon Watkins, Founder and CEO, RadiusPoint · 2 September 2026 · 12 min read The contract lifecycle management process runs five stages from request to termination, and most of the money sits in the long stage after signature. Legal finishes when the PDF is signed. Finance lives with the invoices that follow. Contract lifecycle […]Read More
Why Businesses Conduct Energy Audits and What They Reveal
For most businesses, energy is one of the largest and most unpredictable operating expenses. Utility bills are rising, budget pressure is increasing, and there’s a growing demand for sustainable business practices. In response, many leaders are asking a critical question: “We know our energy costs are high, but we don’t have clear visibility into our […]Read More
Vendor Contract Management for Telecom and Utility Spend
By Sharon Watkins, Founder and CEO, RadiusPoint · 2 September 2026 · 12 min read Vendor contract management for telecom and utility spend is the work of matching every invoice line to a live contract rate, term, and service ID. A signed PDF in a shared drive does not do that work. The bill can […]Read More
What Is ESG Reporting? A Practical Guide for Modern Businesses
Not long ago, Environmental, Social, and Governance (ESG) goals were a “nice-to-have” for many organizations, a footnote in an annual report or a small section on the company website. Today, that has fundamentally changed. ESG reporting has moved from the periphery to the core of business strategy, driven by intense pressure from investors, regulators, and […]Read More
How Human Good Achieved a 315% ROI with RadiusPoint
Discover how one of America’s largest nonprofit senior living providers partnered with RadiusPoint to eliminate operational waste, drive significant savings, and establish a new benchmark for nonprofit efficiency through a technology-enabled shared services model. Executive Summary HumanGood, the sixth-largest nonprofit owner and operator of senior living communities in the U.S., was grappling with a decentralized […]Read More
Business Process Outsourcing (BPO) For SMBs and Orgnizations
Your team is sharp. They’re experts in your core business, driving growth and innovation. But who’s managing the avalanche of indirect invoices? Who has the time to scrutinize every line item on your telecom, utility, and wireless bills? If you’re like most fast-growing companies, the answer is “no one.” Or worse, everyone is trying to […]Read More
What Is Energy Management? How to reduce billings cost?
For most organizations, energy bills are a frustrating, unavoidable cost of doing business. They arrive every month, they’re often higher than expected, and they’re nearly impossible to understand. You pay them because you have to, but you have no real visibility into what you’re paying for. Are there hidden errors in your utility bills? Could […]Read More
What is Vendor Governance?
By Sharon Watkins, Founder and CEO, RadiusPoint · 2 September 2026 · 12 min read Vendor governance is the decision-rights framework that names who may open a BAN, file a dispute, waive an SLA credit, or let a contract auto-renew. It is not a scorecard, and it is not a contract repository. A scorecard tells […]Read More
Invoice Processing for Telecom and Utility Spend
By Sharon Watkins, Founder and CEO, RadiusPoint · 2 September 2026 · 12 min read Invoice processing for telecom and utility spend is the six-station run that takes a billing account number from receipt to a coded pay-or-hold decision. A shared AP mailbox that keys a header total does not do that work. The bill […]Read More
What is Mobile Application Management (MAM)?
Mobile Application Management (MAM) is a security and governance framework that gives organizations control over applications rather than entire devices. It allows IT teams to secure, distribute, configure, update, and manage mobile apps while protecting sensitive corporate data. Unlike broad device management tools, MAM focuses specifically on the applications themselves, making it essential in hybrid […]Read More
15 Effective Ways to Reduce IT Costs for Businesses
IT leaders and CIOs are under constant pressure to control expenses without stalling innovation. According to Gartner, global IT spending is projected to reach $5 trillion in 2024, driven by cloud adoption, AI integration, and security requirements. These rising costs necessitate that businesses consider long-term solutions beyond short-term cost reductions and implement sustainable cost-reduction strategies. […]Read More
What is Asset Inventory Management? A Detailed Guide for Businesses
Asset inventory management is the structured process of tracking, monitoring, and controlling all assets within an organization. These assets include hardware, software, digital records, medical devices, IoT endpoints, and even cloud-based tools. The goal is to maintain a single, accurate source of truth that shows what assets exist, where they are located, how they are […]Read More
10 Best Vendor Management Practices for SMBs & Enterprises
Vendor management is the structured process of selecting, onboarding, monitoring, and optimizing relationships with external suppliers. In 2025, it will no longer be limited to negotiating prices or securing contracts. It now involves risk mitigation, data security, sustainability compliance, and the use of digital tools to ensure operational resilience. The stakes are higher than ever. […]Read More
Document Management in Healthcare: Patient Records vs. Expense and Contract Documents
“Document management in healthcare” most often refers to storing and securing patient records, billing forms and compliance documentation, typically alongside or integrated with an EHR. RadiusPoint does not provide that clinical document management service. A separate, narrower discipline, telecom, utility and IT expense document management, covers invoices, contracts and audit records for a healthcare system’s […]Read More
Why is Mobile Device Management Important?
By Sharon Watkins, Founder and CEO, RadiusPoint · 2 September 2026 · 12 min read Mobile device management is important because it is the control plane that enrolls, encrypts, locks, and remotely wipes the handset. It does not pay the carrier. A wiped device that still bills is an MDM success and a finance failure. […]Read More
Detailed Guide on IT Asset Management for Enterprises & SMBs
By Sharon Watkins, Founder and CEO, RadiusPoint · 2 September 2026 · 12 min read IT asset management at RadiusPoint is the serial, lease, and employee record that every invoice line has to match each cycle. A CMDB that maps configurations does not do that work. The bill can still arrive for a laptop that […]Read More
What Is Invoice Auditing? A Guide for SMBs and Enterprises
Invoice auditing is the structured review of supplier invoices against contracts, purchase orders and prior payment history to catch overcharges, duplicate payments and pricing errors before or after payment. It goes further than standard invoice reconciliation, which only checks that an invoice matches a purchase order, by actively hunting for the systemic billing patterns that […]Read More
What Is Telecom Lifecycle Management? A Practical Guide
Telecom Lifecycle Management (TLM) is the structured, end-to-end governance of telecom assets, services, vendors, contracts and expenses from acquisition through deactivation. It replaces reactive telecom support with a proactive framework spanning procurement, finance and IT, so waste, overbilling and unused assets get caught as part of the process rather than discovered by accident. Important Points […]Read More
Multi-Vendor Support: IT Hardware Maintenance vs. Multi-Carrier Expense Management
“Multi-vendor support” most commonly refers to consolidated IT hardware maintenance across OEMs like Dell, Cisco and NetApp, a service category RadiusPoint does not provide. A related but distinct discipline, multi-vendor or multi-carrier expense management, consolidates the invoices, contracts and billing oversight for every telecom, utility and IT vendor an organization uses under one platform. That […]Read More
Utilization Management in Healthcare: Clinical Review vs. IT and Telecom Asset Utilization
“Utilization management” in healthcare most often means the clinical review process, prior authorization, concurrent review and retrospective review, that determines whether a medical service was necessary. A separate and unrelated use of the term covers IT, telecom and device utilization management: tracking whether the phones, tablets, circuits and connected equipment a hospital system pays for […]Read More
What is Usage Management? Detailed and updated Guide
Usage management is the structured process of collecting, monitoring, analyzing, and controlling how resources, such as data, software, network bandwidth, or infrastructure, are consumed within an organization. It helps businesses gain visibility into actual usage patterns, enforce policies, and optimize allocation of assets and services. This process plays a pivotal role in enabling usage-based pricing […]Read More
What Is a Vendor Scorecard for Telecom and Utility Vendors?
A telecom, IT and utility vendor scorecard is a weighted evaluation that scores each carrier or provider on SLA compliance, billing accuracy, dispute resolution time and contract adherence, using data pulled directly from invoices, usage records and service tickets rather than self-reported vendor claims. It gives procurement and finance teams an objective basis for renewal, […]Read More
Expense Management Services
Tailored Solutions That Maximize Value and Meet Your Budget We understand that finding the right service provider means balancing your goals with your budget. That’s why we specialize in creating fully customized solutions designed to deliver maximum value for every dollar spent. Our pricing reflects the care and expertise we put into every project—no cookie-cutter […]Read More
2024 Gartner press release
For immediate release: Orlando, FL November 27, 2024 – The 2024 Gartner Market Guide for Telecom Expense Management Services recognizes RadiusPoint as a Representative Vendor, affirming its position as a premier single-source SaaS platform and BPO service provider in the TEM services sector, a testament to its over three decades of market presence. Gartner states, […]Read More
The Role of Utility Expense Management in Sustainability
Utility expense management supports sustainability by giving organizations the granular spend data ESG reporting actually requires: usage by meter, by location and by vendor, which is exactly the data most companies lack when a board or investor asks for Scope 3 emissions figures. The same audit that finds billing errors also finds the vacant-site charges […]Read More
Factors That Impede Your Inventory Efforts
Factors That Impede Your Inventory Efforts Creating and maintaining an inventory of your telecommunications services, invoices, and vendors is a substantial undertaking that demands consistent attention to detail. Ensuring the cleanliness and accuracy of this inventory is a challenging task, often requiring dedicated daily efforts. Engaging the services of a Telecom Expense Management (TEM) company […]Read More
Diving Into Your Trash
Waste management stands as a sizable industry that is essential for every company. In the United States alone, a staggering 624,700 metric tons of trash get discarded daily, incurring an annual expense of approximately $11 billion. Businesses shoulder a substantial 80% of these expenses. Across the board, companies are actively seeking strategies to curtail costs […]Read More
Why Companies Use a Managed Mobility Service Provider
A managed mobility service provider centralizes device procurement, carrier billing, inventory control and lifecycle management across an organization’s mobile fleet, replacing fragmented, department-by-department mobile spend with one accountable process. Companies typically turn to this model once device counts and carrier relationships outgrow what an internal IT or procurement team can track manually. Important Points Explained […]Read More
RadiusPoint Recognized as a Distinguished Vendor in the 2024 Amalgam Insights Vendor SmartList
For immediate release: Orlando, FL January 23rd, 2024 – RadiusPoint, a renowned name in the Technology Expense Management (TEM) services sector, proudly announces its recognition as a Distinguished Vendor in the 2024 Amalgam Insights Vendor SmartList. The SmartList, themed “Why TEM Matters More Than Ever in a Cloud, SaaS, and AI World,” serves as a […]Read More
Waste Services Case Study: 28% Reduction in Trash Spend
28% Reduction in Trash Spend Trimming expenses on waste management serves as the initial step in an organization’s sustainability journey. A prominent elevator company operating worldwide successfully slashed its monthly waste expenditure by 28%. Additionally, by securing a corporate contract, they paved the way for greater savings across their new locations, fortifying their commitment to […]Read More
Healthcare Case Study: Telecom Expenses Down by 26% in Healthcare
Reducing Telecom Expenses by 26% in Healthcare RadiusPoint collaborated with an Assisted Living and Nursing Home organization to enhance their oversight of telecom, IT, and wireless expenses. Serving as their telecom expense management (TEM) partner, RadiusPoint offered comprehensive insight into their invoices and spending and the range of services and equipment deployed across each site. […]Read More
Fraud Case Study: Tales of Fraud in the IT Department
Tales of Fraud in the IT Department Fraud is a significant concern for organizations, with reported cases and financial losses steadily increasing according to the Federal Trade Commission. In 2021, consumers reported losses exceeding $5.8 billion, a staggering 70% increase from the previous year. 2022 numbers are still being calculated, but the trend of rising […]Read More
UEM Collaboration Saves Over $1 Million
UEM Collaboration Saves National Home Builder Over $1 Million RadiusPoint recently collaborated with a national home builder to simplify the process of utility ordering and ensuring installations for more than 5,000 new home projects yearly. During this collaboration, RadiusPoint uncovered monthly billing exceeding $25,000 for homes sold two years earlier and identified over $100,000 in […]Read More
Streamlining Utility Expense Management with Expense Software
Utility expense management software automates data capture, monitors usage in real time, integrates directly with utility providers, enforces spending policy, and generates the customized reporting finance teams need to act on utility spend rather than just record it. The complexity of utility billing, fluctuating rates, meter-level tracking across dozens of locations, is exactly what makes […]Read More
The Role of MMS in Remote Work Enablement
By Sharon Watkins, Founder and CEO, RadiusPoint · 2 September 2026 · 12 min read Managed Mobility Services (MMS) enable remote work as device, line, help desk, and offboard for people who are not in the building. Shipping a laptop is not that stack. Managed Mobility Services (MMS) is device lifecycle plus wireless expense: procurement, […]Read More
Deep Dive Eliminates Telephone Overcharges
Most organizations with multiple locations will have many telephone vendors that they must deal with daily. Each Telecom vendor will have different service offerings that will create confusion and ambiguous monthly invoices. How do you keep your organization from overpaying for your services or having the wrong ones in place at each location? Organizations require […]Read More
How to Implement Telecom Expense Management: A Step-by-Step Guide
Implementing telecom expense management follows five steps: audit current telecom spend, develop a strategy based on what the audit finds, choose a TEM solution that fits the organization’s scale, implement it against a defined timeline, and monitor continuously afterward. Skipping the audit and jumping straight to software selection is the most common reason TEM implementations […]Read More
RadiusPoint in Gartner’s 2023 Market Guide for TEM Services
Orlando, FL September 25, 2023 – The 2023 Gartner Market Guide for Telecom Expense Management Services recognizes RadiusPoint as a Representative Vendor, affirming its position as a premier single-source SaaS platform and BPO service provider in the TEM services sector, a testament to its over three decades of market presence.Read More
ESG Reporting: Eliminating 800 Man-Hours of Data Gathering
Many organizations have a workable Corporate Social Responsibility (CSR) plan in place. However, Environmental Social Governance (ESG) will be the new benchmark going forward to ensure that both your organization and brand stay relevant and socially acceptable. How does your organization get ready and stay ready for this very intricate and detailed reporting that is […]Read More
Telecom Expense Management (TEM) – Auditing Telecom Invoices for Saving Opportunities
The telecom expense management (TEM) industry has grown in size over the last few years, concurrent with the evolution of telecom technology, the demand for bandwidth, and the rising use of wireless devices and video conference services during the pandemic. As a result of these trends, medium-sized and large corporations have resorted to using the […]Read More
Glass Manufacturer Saves $100K On Telecom Expenses
In this video case study, Sharon shares how RadiusPoint helped a global glass manufacturer with large retail operations in the U.S. to overcome a lack of procurement framework, and curb their telecom expenses by $100K+ in Year 1 to get a ROI of 200% on TEM services.Read More
TEM Process Automation Saves $100K to QSR Chain in Year 1
RadiusPoint helps organizations manage spends quickly and conveniently. In the case details below, learn how RadiusPoint saved a retail client from overspending valuable telecom dollars. Case Background: Nationwide restaurant chain with 240 restaurant locations and…Read More
How Managed Mobility Services Cut Costs 22% ($400K in Year 1)
A food service company with a wide array of locations, distribution facilities, food plants, farms and ranches had hundreds of wireless devices to manage. Unfortunately, our client had no wireless procurement policy framework, and no structure for adding new users to their plans or for procuring new devices. Hence their decision to hire RadiusPoint to rationalize their inventory of devices and lines. This was an MMS mission, a specialty in which we have a long-running experience.Read More
Overcoming Inflation-Driven Budget Woes With Cost Cutting
Commodity prices have hit historic highs and continue to climb. Businesses are grappling with supply chain disruptions, an energy crisis, and higher wages stemming from labor shortages. Today’s inflationary environment will be with us for some time. This confluence of challenges requires decisive steps to adjust prices, seek new sources of growth, and pursue aggressive cost cutting…Read More
Department Integration And Optimization Part 3: Facilities Management
Last week, we left off with Part 2 in our 8 part series, Department Integration & Optimization Continuing on with Part 3, we present you the Facilities Management department and how our cloud-based software integrates well within this division of your enterprise! Managing the utility services and facility expenses is getting more and more complex […]Read More
Case Studies
How Beazer Homes Achieved Over $1 Million in Annual Savings with RadiusPoint
Discover how a top 100 U.S. homebuilder partnered with RadiusPoint to eliminate operational waste, accelerate home delivery, and establish a new benchmark for construction efficiency through a technology-enabled shared services model. Beazer Homes, one of the top 100 homebuilders in the United States, was grappling with a decentralized and inefficient utility service management process. This […]Read More
How Human Good Achieved a 315% ROI with RadiusPoint
Discover how one of America’s largest nonprofit senior living providers partnered with RadiusPoint to eliminate operational waste, drive significant savings, and establish a new benchmark for nonprofit efficiency through a technology-enabled shared services model. Executive Summary HumanGood, the sixth-largest nonprofit owner and operator of senior living communities in the U.S., was grappling with a decentralized […]Read More
RadiusPoint Recognized as a Distinguished Vendor in the 2024 Amalgam Insights Vendor SmartList
For immediate release: Orlando, FL January 23rd, 2024 – RadiusPoint, a renowned name in the Technology Expense Management (TEM) services sector, proudly announces its recognition as a Distinguished Vendor in the 2024 Amalgam Insights Vendor SmartList. The SmartList, themed “Why TEM Matters More Than Ever in a Cloud, SaaS, and AI World,” serves as a […]Read More
Waste Services Case Study: 28% Reduction in Trash Spend
28% Reduction in Trash Spend Trimming expenses on waste management serves as the initial step in an organization’s sustainability journey. A prominent elevator company operating worldwide successfully slashed its monthly waste expenditure by 28%. Additionally, by securing a corporate contract, they paved the way for greater savings across their new locations, fortifying their commitment to […]Read More
Healthcare Case Study: Telecom Expenses Down by 26% in Healthcare
Reducing Telecom Expenses by 26% in Healthcare RadiusPoint collaborated with an Assisted Living and Nursing Home organization to enhance their oversight of telecom, IT, and wireless expenses. Serving as their telecom expense management (TEM) partner, RadiusPoint offered comprehensive insight into their invoices and spending and the range of services and equipment deployed across each site. […]Read More
Fraud Case Study: Tales of Fraud in the IT Department
Tales of Fraud in the IT Department Fraud is a significant concern for organizations, with reported cases and financial losses steadily increasing according to the Federal Trade Commission. In 2021, consumers reported losses exceeding $5.8 billion, a staggering 70% increase from the previous year. 2022 numbers are still being calculated, but the trend of rising […]Read More
UEM Collaboration Saves Over $1 Million
UEM Collaboration Saves National Home Builder Over $1 Million RadiusPoint recently collaborated with a national home builder to simplify the process of utility ordering and ensuring installations for more than 5,000 new home projects yearly. During this collaboration, RadiusPoint uncovered monthly billing exceeding $25,000 for homes sold two years earlier and identified over $100,000 in […]Read More
Deep Dive Eliminates Telephone Overcharges
Most organizations with multiple locations will have many telephone vendors that they must deal with daily. Each Telecom vendor will have different service offerings that will create confusion and ambiguous monthly invoices. How do you keep your organization from overpaying for your services or having the wrong ones in place at each location? Organizations require […]Read More
ESG Reporting: Eliminating 800 Man-Hours of Data Gathering
Many organizations have a workable Corporate Social Responsibility (CSR) plan in place. However, Environmental Social Governance (ESG) will be the new benchmark going forward to ensure that both your organization and brand stay relevant and socially acceptable. How does your organization get ready and stay ready for this very intricate and detailed reporting that is […]Read More
Glass Manufacturer Saves $100K On Telecom Expenses
In this video case study, Sharon shares how RadiusPoint helped a global glass manufacturer with large retail operations in the U.S. to overcome a lack of procurement framework, and curb their telecom expenses by $100K+ in Year 1 to get a ROI of 200% on TEM services.Read More
TEM Process Automation Saves $100K to QSR Chain in Year 1
RadiusPoint helps organizations manage spends quickly and conveniently. In the case details below, learn how RadiusPoint saved a retail client from overspending valuable telecom dollars. Case Background: Nationwide restaurant chain with 240 restaurant locations and…Read More
How Managed Mobility Services Cut Costs 22% ($400K in Year 1)
A food service company with a wide array of locations, distribution facilities, food plants, farms and ranches had hundreds of wireless devices to manage. Unfortunately, our client had no wireless procurement policy framework, and no structure for adding new users to their plans or for procuring new devices. Hence their decision to hire RadiusPoint to rationalize their inventory of devices and lines. This was an MMS mission, a specialty in which we have a long-running experience.Read More
Overcoming Inflation-Driven Budget Woes With Cost Cutting
Commodity prices have hit historic highs and continue to climb. Businesses are grappling with supply chain disruptions, an energy crisis, and higher wages stemming from labor shortages. Today’s inflationary environment will be with us for some time. This confluence of challenges requires decisive steps to adjust prices, seek new sources of growth, and pursue aggressive cost cutting…Read More
News Room
2024 Gartner press release
For immediate release: Orlando, FL November 27, 2024 – The 2024 Gartner Market Guide for Telecom Expense Management Services recognizes RadiusPoint as a Representative Vendor, affirming its position as a premier single-source SaaS platform and BPO service provider in the TEM services sector, a testament to its over three decades of market presence. Gartner states, […]Read More
Diving Into Your Trash
Waste management stands as a sizable industry that is essential for every company. In the United States alone, a staggering 624,700 metric tons of trash get discarded daily, incurring an annual expense of approximately $11 billion. Businesses shoulder a substantial 80% of these expenses. Across the board, companies are actively seeking strategies to curtail costs […]Read More
RadiusPoint in Gartner’s 2023 Market Guide for TEM Services
Orlando, FL September 25, 2023 – The 2023 Gartner Market Guide for Telecom Expense Management Services recognizes RadiusPoint as a Representative Vendor, affirming its position as a premier single-source SaaS platform and BPO service provider in the TEM services sector, a testament to its over three decades of market presence.Read More
Department Integration And Optimization Part 3: Facilities Management
Last week, we left off with Part 2 in our 8 part series, Department Integration & Optimization Continuing on with Part 3, we present you the Facilities Management department and how our cloud-based software integrates well within this division of your enterprise! Managing the utility services and facility expenses is getting more and more complex […]Read More