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For immediate release:

Orlando, FL November 27, 2024 – The 2024 Gartner Market Guide for Telecom Expense Management Services recognizes RadiusPoint as a Representative Vendor, affirming its position as a premier single-source SaaS platform and BPO service provider in the TEM services sector, a testament to its over three decades of market presence.

Gartner states, “To be commercially and operationally efficient, enterprises must eliminate service redundancy and ensure that all services add value to the business. TEM providers are offering program management capabilities to oversee fragmented estates spanning multiple carriers, lines of business, contracts and internal organizational units.”

When sourcing a TEM vendor, Gartner recommends best practices, “To increase the chances of a successful engagement, it is critical to conduct due diligence regarding what the provider will deliver and how that will be achieved.”

As a result of the ongoing advancements in the IT market, RadiusPoint is consistently enhancing the features and functionalities of its proprietary software, ExpenseLogic. RadiusPoint is committed to providing business intelligence, and ExpenseLogic empowers businesses to attain a favorable return on investment. Moreover, it helps transform the complexity of telecom management into streamlined efficiency while optimizing and reducing communication expenses, including IoT, mobile, fixed line, and cloud devices, as well as utility costs.

The success of businesses hinges on the precision and meticulous attention to detail required for technology and utility invoices and inventory every month. All financial transactions must be meticulously documented and systematically monitored, providing easy access for auditing and reporting through a unified platform. Alongside pinpointing costly billing errors, RadiusPoint’s exclusive software, ExpenseLogic, grants clients access to a range of Internet billing options that can be efficiently processed and managed within its IoT section. The flexibility of their service delivery enables RadiusPoint to adapt and scale as required.

“We are thankful to be included in Gartner’s Market Guide as a Representative Vendor, as we believe their key findings and recommendations are highly valued for enterprises of all sizes. Our flexibility and automation allow us to move faster and hold hands easier, said Sharon Watkins, CEO of RadiusPoint. “We believe Gartner provides clear evidence for those in the IT arena to make informed business decisions so you can focus on your core business strategy.”

Earning a place in the Gartner 2024 Market Guide for Telecom Expense Management Services represents a significant milestone for RadiusPoint and marks the sixth year of inclusion in this guide.

Subscribers to Gartner can find the 2024 Market Guide for Telecom Expense Management Services here.

Disclaimer: Gartner does not endorse any vendor, product, or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

About RadiusPoint

Established in 1992, RadiusPoint is a prominent provider of services encompassing Telecom Expense Management (TEM), Utility Expense Management (UEM), Wireless Expense Management (WEM), and Mobile Device Management (MDM). Located at its corporate headquarters in Orlando, Florida, RadiusPoint offers a comprehensive range of business and technology solutions, all aimed at enhancing the global business performance of its clients.

Waste management stands as a sizable industry that is essential for every company. In the United States alone, a staggering 624,700 metric tons of trash get discarded daily, incurring an annual expense of approximately $11 billion. Businesses shoulder a substantial 80% of these expenses. Across the board, companies are actively seeking strategies to curtail costs while simultaneously minimizing waste generation and maximizing recycling opportunities wherever feasible.

Invoices and Fees

The initial phase of cost reduction in waste management involves scrutinizing usage patterns and existing services. Numerous companies grapple with expensive monthly waste services, often burdened by additional charges appended to their regular service bills. These fees often include:

• Management fees
• Environmental fees
• Gas surcharge fees
• Lock fees
• Extra Pick-up fees
• Contamination fees
• Overage fees
• Locked gate fees

By comprehending the invoice details and extra fees, you can effectively optimize your cost savings.

Questions to Ask

Some of the above fees can be eliminated or negotiated just by asking the right questions including:

• Do we need a separate bin for environmental waste? This could involve quick-service restaurants discarding spoiled food or spent grease.
• Can we recycle cardboard, plastic, and metal? Breaking down boxes for recycling might save both money and the environment.
• Is there a vendor we can use to collect scrap metal? This move could cut costs for larger roll-off bins and potentially lead to rebates.
• Are any bins situated behind locked gates? If trash collection is hindered due to inaccessibility, expect additional fees. To avoid this, place bins outside locked areas or coordinate gate access on pickup days.
• Are extra pickup fees a routine on your invoices? A quick review of the invoice can help resolve this by adjusting bin size or pickup frequency.
• Is there a corporate contract governing waste services? Ensure your team is aware of this contract to benefit from agreed-upon rates when ordering services.

Given the array of questions, it’s evident that most companies will require support in overseeing trash invoices and managing multiple service providers. Generating detailed, precise information crucial for optimal business decisions demands dedicated time and meticulous attention to detail from a skilled team.

Problems with Billing Complexity

The billing intricacies present a convoluted mix of charges that necessitate monthly and long-term analysis to pinpoint the most optimal services at the most favorable prices. Monthly invoices might vary, with additional charges appearing one month and none the next, leading to potential confusion. It’s crucial to meticulously identify each charge on the invoice every month to ensure informed business decisions for each location.

Vendors contribute to this complexity by offering multiple trash haulers within a single area. This approach proves more advantageous than having only one hauler since multiple options enable bidding and price competition. However, managing these multiple vendors requires a dedicated effort and a specific finesse to navigate pricing and negotiate contract terms effectively.

Optimization Solutions with RadiusPoint

Having a partner who can break down the invoice monthly is critical to effectively managing your trash or waste services and meeting your sustainability goals.  RadiusPoint’s Waste Optimization process involves a deep dive into the waste invoices and current business programs and policies to provide a multi-point approach to managing waste services.  This inventory and audit process delivers an environmentally responsible waste management program that assists in reaching waste initiatives and provides unmatched value.

RadiusPoint’s optimization involves investigating services with the current vendor and determining best practices to provide a cost-saving program to our clients. Many multi-location organizations have ordered services as needed with no thought given to contract terms, bin size, or the frequency of pick-up.  All of these factors determine the monthly cost and could result in huge savings if managed with cost savings, efficiency, and program goals in mind.

During our inventory and audit of the waste services, RadiusPoint would:

• Obtain a copy of the vendor’s current contract.
• Validate the contract rates against the current invoice.
• Comparison of services across all sites for any anomalies.
• Identifying any overage charges or other charges beyond the normal pick-up charges.
• Identifying better rates for those locations not under contract.
• Identifying better rates and possible early termination penalties, if applicable, for those locations under contract.
• Identify and recommend service changes to eliminate overage charges.
• Provided consolidated report for Request for Proposal (RFP).
• Provide analysis once the RFP is returned to show savings.
• Assist with contract negotiations for each contract or global contract.
• Assist with issues that arise at the location during the term of the agreement.

Once the inventory and audit is complete, RadiusPoint employs our exclusive software, ExpenseLogic, to handle and settle the monthly invoice. Simultaneously, continued auditing is conducted to guarantee precise billing according to contracted rates.

Connect with us to learn how RadiusPoint will support you in achieving your business’s waste service savings goals.