FOR IMMEDIATE RELEASE
Orlando, FL September 25, 2023 – The 2023 Gartner Market Guide for Telecom Expense Management Services recognizes RadiusPoint as a Representative Vendor, affirming its position as a premier single-source SaaS platform and BPO service provider in the TEM services sector, a testament to its over three decades of market presence.
Gartner states, “Based on inquiries from Gartner clients during 2022 and the first half of 2023, the main benefits sought from TEM providers are more transparent cost control, ways to operationally manage a complex telecom estate, improved business process outcomes, better visibility of asset depository/inventory, elimination of redundant services and assured rightsizing of remaining ones, and naturally reduced cost for the communications services under management.
When sourcing a TEM vendor, Gartner recommends businesses “evaluate and verify how a potential TEM vendor will drive optimization on an ongoing basis and deliver that optimization to you. Inquire about the provider’s processes, and request samples of deliverables from client references with a comparable scope of services.”
As a result of the ongoing advancements in the IT market, RadiusPoint is consistently enhancing the features and functionalities of its proprietary software, ExpenseLogic. RadiusPoint is committed to providing business intelligence, and ExpenseLogic empowers businesses to attain a favorable return on investment. Moreover, it helps transform the complexity of telecom management into streamlined efficiency while optimizing and reducing communication expenses, including IoT, mobile, fixed line, and cloud devices, as well as utility costs.
The success of businesses hinges on the precision and meticulous attention to detail required for technology and utility invoices and inventory every month. All financial transactions must be meticulously documented and systematically monitored, providing easy access for auditing and reporting through a unified platform. Alongside pinpointing costly billing errors, RadiusPoint’s exclusive software, ExpenseLogic, grants clients access to a range of Internet billing options that can be efficiently processed and managed within its IoT section. The flexibility of their service delivery enables RadiusPoint to adapt and scale as required.
“We are thankful to be included in Gartner’s Market Guide as a Representative Vendor, as we believe their key findings and recommendations are highly valued for enterprises of all sizes. Our flexibility and automation allow us to move faster and hold hands easier, said Sharon Watkins, CEO of RadiusPoint. “We believe Gartner provides clear evidence for those in the IT arena to make informed business decisions so you can focus on your core business strategy.”
Earning a place in the Gartner 2023 Market Guide for Telecom Expense Management Services represents a significant milestone for RadiusPoint. Earlier this year, the company disclosed an impressive average ROI of 356% for the year 2022.
Subscribers to Gartner can find the 2023 Market Guide for Telecom Expense Management Services here.
Disclaimer: Gartner does not endorse any vendor, product, or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.
Founded in 1992, RadiusPoint is a prominent provider of services encompassing Telecom Expense Management (TEM), Utility Expense Management (UEM), and Managed Mobility Services (MMS/MDM). Located at its corporate headquarters in Orlando, Florida, RadiusPoint offers a comprehensive range of business and technology solutions, all aimed at enhancing the global business performance of its clients.