What is Wireless Expense Management | WEM?
Wireless Expense Management services (WEM) is the process of managing mobile and wireless devices at enterprise-level. It is an extension of Telecom Expense Management (TEM) services. Billing audits are only part of the process of managing mobile devices from procurement to retirement. As enterprises adopt sophisticated smart phones and increase their mobility budgets, managing security, service costs, and procurement has become a critical priority.
Whether your organization adopted a Bring Your Own Device (BYOD) model, or supplied the devices to your labor force, our objective as your WEM partner is to reduce wireless expenses with simplified data & tracking, while improving employee efficiency.
Our SaaS platform ExpenseLogic™ offers a powerful reporting function, with big data-like analytical capabilities. ExpenseLogic hosts all wireless information throughout enterprise level, analyzes the data, compares usage to plan. We make sure your organization doesn’t overpay for any unused minutes, unused wireless devices, data cards, or lines.
As an example, by comparing usage to plan for one of our clients in the logistics industry, we discovered the vendor had applied incorrect data plans to their wireless billing. We claimed (and obtained) $1.4MM in credits on our client’s wireless invoices. This error tracking also resulted in very significant cost avoidance for the future.
Our Objective: Maximizing ROI
We enhance the lifecycle of your wireless and mobile devices through:
Will Increased Visibility Lower Wireless Expenses?
As wireless services continue to evolve and vendors change their service offerings, increasing visibility into the services, invoices and devices are paramount to managing a healthy bottom line. Businesses have [...]