Managed Mobility Solution & Service
Managed mobility services (MMS) are the outsourced management of an organization’s mobile devices, wireless lines and carrier invoices, from procurement to retirement. RadiusPoint runs MMS on ExpenseLogic with a dedicated team: tracking devices by serial number and Employee ID, reconciling lines against your HR roster to catch ex-employee and zero-use lines, auditing wireless bills and optimizing rate plans.
Proof: $830,000 saved annually for a Fortune 100 company through wireless discovery and optimization · Founded in 1992 · Women-owned (WBENC) · ISO 9001 certified since 2002 · Capterra 4.8 from 31 reviews
Your Managed Mobility Partner
RadiusPoint takes the daily work of a mobile program off your team: device orders, bulk rollouts, end-user troubleshooting and the carrier invoices behind them. Left in-house, that work competes with every other IT priority, and billing brings its own problems, from lines still billing after an employee leaves to zero-use mobile lines nobody has flagged.
RadiusPoint pairs the ExpenseLogic platform with a team that does the work. Your MMS program includes:
- A dedicated online portal for orders, troubleshooting and break-fix requests
- Annual line registration that keeps user records clean and current
- Monthly invoice processing allocated down to the phone number and Employee ID
- Bill audit and rate plan optimization that flags invoice errors and plans that don’t match usage
Lower Wireless Costs
Wireless spend is part of telecom expense management (TEM).
Bill audits, inventory cleanup and rate plan optimization drive savings. After RadiusPoint audited 600+ lines and set a wireless policy, a food service client cut costs 22% in year one.
What RadiusPoint Managed Mobility Services Deliver:
Improved business process outcomes
Better visibility into expenses, users and devices
Granular cost vs consumption reporting
Managed Mobility Solutions Built Around Your Fleet
Choose the support level your team needs
RadiusPoint scopes each MMS program to the work your team wants to hand off. Support runs from basic to advanced troubleshooting, plus staging, kitting, testing and recycling, and ExpenseLogic keeps devices, users and costs in one platform so you can control and reduce mobility spend.
Device & Inventory Management
A mobile inventory goes stale every time an employee joins, leaves or swaps a device. RadiusPoint tracks and stores your mobility inventory in ExpenseLogic, including smartphones, tablets and wearables, each identified by serial number and Employee ID. That record exposes zero-use devices and lines still assigned to former employees, so you can cancel or reassign them.
Employee Help Desk
Line suspensions, call forwarding changes and unauthorized employee purchases cost time and money when they sit in a queue. RadiusPoint’s help desk handles them for your MMS program, along with device troubleshooting, so your IT team isn’t pulled into every request. Employees can call a support specialist directly or submit a ticket through your dedicated ExpenseLogic online portal.
Invoice Processing and Audit
Wireless invoices can run hundreds of pages, and checking them line by line takes time your accounts payable team doesn’t have. RadiusPoint processes each vendor invoice in ExpenseLogic, allocates charges down to the phone number and Employee ID, and audits them for errors and changes in pricing, plans and services. Rate plan optimization follows from that audit, and your finance team gets accrual files and reports configured to your corporate policies each month.
Why Choose RadiusPoint as Your Managed Mobility Service Provider?
One team manages your devices from order to retirement through:
Lifecycle Management
Provisioning & Procurement
Managed Mobility Services
Track Each Device's Lifecycle in ExpenseLogic
RadiusPoint logs every device in ExpenseLogic by serial number and Employee ID, so IT asset management and wireless billing share one platform.
- Provisioning devices and services
- Device recovery and recycling
- Device repair and retirement
- Asset tracking by serial number
Accounts Payable
- Allocation
- Accrual Files
- ERP and Accounting System Interfaces
Wireless Management
- Device Detail Storage
- Line Contract Detail and Audit
- Email Reports
Asset Management
- Storage of Assets
- Identification by Serial Number
- Interface with HR Employee ID
Contract Management
- Image Storage
- Terms and Conditions Retention
- Expiration Dates and Rates
Reporting and Analytics
- Audit Analysis
- Budget Reporting
- Comparison Reporting
MAC Ticket System
- Client Defined Portal
- Approval Process by User Group
- Move, Add and Change Tracking
Expense Audit
- Line Item Detail Audit
- Contract Compliance
- Dispute Tracking
Document Management
- Image Storage by Account and Invoice
- Permissions-Based Image Recall
- Elimination of Paper
What is Mobile Application Management (MAM)?
Mobile Application Management (MAM) is a security and governance framework that gives organizations control over applications rather than entire devices. It allows IT teams to secure, distribute, configure, update, and manage mobile apps while protecting sensitive corporate data. Unlike broad device management tools, MAM focuses specifically on the applications themselves, making it essential in hybrid […]Read More
10 Vendor Management Best Practices, From Planning to Exit
Vendor management best practices are ten steps for planning, choosing, contracting with, monitoring and exiting vendors, so each invoice is checked against its contract. Those steps fit the five life-cycle stages in US banking regulators’ 2023 third-party guidance, from planning through termination. They matter most for recurring-service vendors (telecom and wireless carriers, utility and waste […]Read More
Why is Mobile Device Management Important?
By Sharon Watkins, Founder and CEO, RadiusPoint · 12 min read Mobile device management is important because it is the control plane that enrolls, encrypts, locks, and remotely wipes the handset. It does not pay the carrier. A wiped device that still bills is an MDM success and a finance failure. Mobile device management (MDM) […]Read More
Why Companies Use a Managed Mobility Service Provider
A managed mobility service provider centralizes device procurement, carrier billing, inventory control and lifecycle management across an organization’s mobile fleet, replacing fragmented, department-by-department mobile spend with one accountable process. Companies typically turn to this model once device counts and carrier relationships outgrow what an internal IT or procurement team can track manually. Important Points Explained […]Read More
The Role of MMS in Remote Work Enablement
By Sharon Watkins, Founder and CEO, RadiusPoint · 12 min read Managed Mobility Services (MMS) enable remote work as device, line, help desk, and offboard for people who are not in the building. Shipping a laptop is not that stack. Managed Mobility Services (MMS) is device lifecycle plus wireless expense: procurement, staging, kitting, deployment, troubleshooting, […]Read More
How Managed Mobility Services Cut Costs 22% ($400K in Year 1)
A food service company with a wide array of locations, distribution facilities, food plants, farms and ranches had hundreds of wireless devices to manage. Unfortunately, our client had no wireless procurement policy framework, and no structure for adding new users to their plans or for procuring new devices. Hence their decision to hire RadiusPoint to rationalize their inventory of devices and lines. This was an MMS mission, a specialty in which we have a long-running experience.Read More
