Shared Services & Outsourcing Week 2026 brought together finance and shared services leaders in Orlando to explore how organizations are evolving their operations to meet increasing demands around efficiency, cost control, and cross-functional alignment.

As one of the leading events in the shared services space, SSOW continues to serve as a forum for professionals to exchange ideas, evaluate emerging solutions, and address the operational challenges that continue to impact finance, IT, and business operations teams.

RadiusPoint participated in this year’s event, connecting with attendees across a range of industries who are navigating growing complexity in managing telecom, wireless, IT, and utility expenses. These categories often sit across multiple departments, making visibility and accountability difficult without the right systems and processes in place.

Industry Conversations

Throughout the event, a consistent theme emerged in conversations with attendees—many organizations continue to face limited visibility into these expenses, along with fragmented workflows and a lack of alignment between finance, IT, and operations. These challenges not only impact reporting accuracy but also create missed opportunities for cost optimization and process improvement.

“Many organizations are still operating without clear visibility into telecom, IT, and utility expenses, often due to disconnected processes across teams.”

At Booth #707, RadiusPoint engaged directly with finance and shared services leaders to discuss how organizations can better manage these areas through improved reporting, streamlined workflows, and greater cost control. Conversations focused on practical approaches to addressing inefficiencies while enabling teams to make more informed, data-driven decisions.

These discussions closely reflected broader themes across SSOW sessions and networking conversations, where automation, scalability, and operational transparency were key areas of focus. Many organizations are actively seeking ways to modernize their processes without adding complexity, making visibility and actionable insights more important than ever.

Beyond the discussions, the event also provided opportunities for more informal engagement. Attendees stopped by the booth to connect with the team, exchange ideas, and learn more about RadiusPoint’s approach in a relaxed setting. The booth experience, which included branded giveaways and a $250 Amazon gift card drawing, helped create an approachable environment that encouraged meaningful conversations.

Events like SSOW highlight the importance of collaboration across departments and the need for solutions that can bridge the gap between finance, IT, and operations. As organizations continue to adapt to evolving business demands, the ability to manage expenses with greater accuracy and control remains a critical priority.

RadiusPoint looks forward to continuing these conversations beyond the event and supporting organizations as they work toward more efficient, transparent, and cost-effective operations.

👉 Interested in learning more about how RadiusPoint supports expense management? Connect with our team.