Can we manage all of our devices and users in one portal?
Yes, ExpenseLogic has a full inventory repository that will track the equipment by user, serial number, lease information, and cost.
Can the solution manage our IT equipment that is located at each facility?
Yes, ExpenseLogic has a full inventory repository that will track the equipment by serial number, lease information, and cost.
Can the solution create split billing for circuits that are billed to more than one location?
Yes, any charge can be split between multiple cost centers or locations.
Is there a service or equipment ordering portal available?
Yes, the Intelligent Queue is a site that can be tailored to your company’s specific equipment and service needs, with an Amazon-style shopping site. All orders flow into the portal which allows for RadiusPoint’s team to place the order with the vendor and track the receipt of the equipment or services.
Can the solution manage our various vendor contracts?
ExpenseLogic has a contract management component that manages all contract information, the contract image, the expiration dates and the contract rates. The most exciting component is the contract rates that can be tied to each phone or circuit number or meter number by line item for the most thorough audit in the industry.
What report formats are available?
There are many report views with grids and charts with all information capable of being exported to Excel, CSV and PDF. In addition, many reports can be scheduled to email out on a monthly basis.
Will the solution identify past-due invoices before disconnects occur?
RadiusPoint works the missing bill report on a daily basis. ExpenseLogic has the missing bill report as a standard report that will allow our team to search for invoices that have not been received within a specific time period. The missing bill report feature also allows for tracking of the conversations with the vendors to retrieve the invoices and reminders if the invoice is not received and entered within a specific timeframe.
Will the invoices be audited, how does this occur?
ExpenseLogic, RadiusPoint’s proprietary software will audit each invoice based on the account number, the service ID (phone, circuit or meter number) and then each charge for each service ID. Auditing by line item detail is one of the most efficient methods that audits each charge, each month in an automated manner. RadiusPoint would then research each overage with the vendor and reconcile and resolve the overcharge. In addition, the credits pending will be tracked through ExpenseLogic until the credit is received.
How much time is going to be needed to interact with the solution provider’s team?
The goal is to drastically reduce the amount of time that your team has to interact with your vendors. Questions that occur on the invoices such as new services added would be questioned by RadiusPoint however many of these types of questions can be resolved by copying RadiusPoint on the orders to the vendors.
What detailed information will be available in report formats?
There are many ad-hoc reports available in ExpenseLogic detailing all invoice information and costs by service ID (phone, circuit or meter number). In addition, there is an SQL query feature that allows for reporting of every field of information that is tracked and managed in ExpenseLogic.