Stop Paying for Tenant Utility Mistakes, Recover Vacant Unit Utility Costs
Vacant Cost Recovery: Put an End to Utility Theft from Vacant Units
As a property management professional, juggling multiple utility accounts across various locations is already a demanding task.
Adding the need for accurate billing during vacancy transitions significantly increases the margin for costly errors.
That’s where Vacant Cost Recovery (VCR) from RadiusPoint steps in.
Utility Costs That Shouldn’t Be Yours
When a tenant forgets to transfer or close their utility account, the property owner often ends up footing the bill.
Even a few days of utility usage during a vacancy can add up to hundreds or thousands of dollars annually per property.
Unfortunately, only about half of single- and multi-family housing operators actively perform vacant cost recovery, leaving money on the table.
Automated Vacant Cost Recovery with ExpenseLogic
RadiusPoint helps eliminate utility billing headaches by accurately tracking vacancy periods and recovering costs from tenants who fail to transition their utility accounts.
With full-service support—from billing through to customer service, we ensure you never pay for utilities that aren’t your responsibility.
Here’s how our Vacant Cost Recovery service works
- Cost Recovery for Missed Utility Transfers: We recover expenses when tenants don’t switch utilities into their name before move-in or fail to close accounts upon move-out.
- Automated Utility Billing Accuracy: ExpenseLogic collects data from all utility bills, flags inconsistencies, and prevents false or misallocated charges.
- Energy Cost Offsetting: We help offset utility costs during vacancy periods with precise allocation and auditing.
Invoice Receipt & Auditing
We audit every utility invoice, identify errors, and reconcile discrepancies. On average, this process results in over 25% in cost savings without needing to change vendors.
On-Time Payments
RadiusPoint ensures utility payments are made directly to vendors on your behalf. But before any funds are sent, ExpenseLogic verifies billing accuracy to ensure your organization only pays what it should.
Resolution Disputes
Our intelligent software holds vendors accountable. Credits are issued where errors are found, and we manage the dispute process, removing the burden from your internal team.
Seamless Integration
Our cloud-based ExpenseLogic platform integrates with all 8 departments within your organization, making it easy to track and report utility usage and costs in real-time.
Reporting & Benchmarking
ExpenseLogic offers deep reporting functionality, including Big Data analytics, benchmarking, and optimization capabilities. These tools are particularly valuable in deregulated states, where utility management can be more complex.
Energy Supply Management
We don’t just help recover past costs. Our service automates energy supply processes to improve visibility, enable smarter decisions, and reduce energy consumption and costs long-term.
Why RadiusPoint?
Choosing RadiusPoint means choosing accountability and automation.
Our VCR service ensures that utility costs are accurately tracked, correctly allocated, and recovered when they shouldn’t be yours to begin with.
In many cases, the savings from vacant cost recovery fully offset the cost of hiring a UEM partner like RadiusPoint.
Stop letting overlooked tenant transitions eat into your profits. Partner with a utility expense management expert and ensure every kilowatt, gallon, and dollar is accounted for.
Ready to prevent utility overpayments?
Download our guide on Utility Invoice Auditing KPIs to learn how to track and recover costs efficiently.
Ready to act?
and see how RadiusPoint can automate your vacant cost recovery process today.
