Managed Mobility Services | MMS2021-09-21T16:13:48-04:00

Project Description

RadiusPoint’s Managed Mobility Services (MMS)

Dealing with multiple end users, devices and expenses coupled with order fulfillment, bulk roll outs and troubleshooting your many end users issues can take its toll on the very best wireless management team. Valuable company resources are needed to manage all of the Managed Mobility Services (MMS) tasks, as well as, all of the vendor billing that can come with its own set of issues. Quick wins are needed to reduce cost and improve the user experience.

RadiusPoint provides exceptional software and an expert team of problem solvers that will provide a superior Managed Mobility Services (MMS):

  • A tailored online portal for ordering, trouble-shooting and break/fix
  • Annual Line registration to ensure your user information is clean and concise
  • Monthly Invoice processing that allocates down to the phone number and Employee ID
  • Audit & Optimization to ensure your invoices are correct

Benefits

According to Gartner Research, organizations can save between 5 and 30% during the first year of utilizing a Telecom Expense Management (TEM) or Managed Mobility Services (MMS) provider. The ongoing value of optimization, inventory, cost, and analytics create this savings.

  • Improved Business Process Outcomes

  • Better Visibility into expenses, users and devices

  • Cost versus Consumption reporting

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Our Approach

We are tailored to our client’s needs:

RadiusPoint understands that every organization is different and that the needs of individual clients may be different, as well as equally dynamic. We will help you automate, control, and reduce mobility expenses with our Managed Mobility Services (MMS). We have a range of support options from basic troubleshooting to advanced troubleshooting and staging, kitting, recycling and testing.

Why Choose RadiusPoint’s Managed Mobility Services (MMS)?

We enhance the Life-cycle of your communication devices through

how-important-is-cloud-expense-management-to-your-enterprise

Device Lifecycle Management with ExpenseLogic

By integrating our proprietary software, ExpenseLogic with your organizations specific needs, the process can be smooth and seamless for Device Lifecycle Management.

The process can range from:

  • Provisioning new services

  • Device recovery

  • Device repair and retirement

  • Asset Management

Wireless management

  • Device detail storage

  • Line contract detail and audit

  • Email Reports

Asset management

  • Storage of assets

  • Identification by Serial #

  • Interface with HR Emp. ID

Contract Management

  • Image storage

  • Terms and conditions retention

  • Comparable to ContractWorks, ContractSafe, etc.

By Utilizing ExpenseLogic, your invoices will receive line item invoice detail that allows for the most detailed Invoice processing and invoice payment in the industry.

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Reporting Analytics

  • Audit Analysis

  • Budget Reporting

  • Comparison Reporting

Mac Ticket System

  • Client defined portal

  • Approval process by user group

  • Comparable to Service Now, Start Ticket, etc.

Expense Audit

  • Line item detail audit

  • Control compliance

  • Dispute tracking

Gartner Peer Insights – ExpenseLogic Review

  • Managed Mobility Services, Global
  • Telecom Expense Management Services
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