Managed Mobility Services | MMS2021-01-19T14:54:51-05:00

Project Description

RadiusPoint’s Managed Mobility Services

Dealing with multiple end users, devices and expenses coupled with order fulfillment, bulk roll outs and troubleshooting your many end users issues can take its toll on the very best wireless management team. Valuable company resources are needed to manage all of these tasks, as well as, all of the vendor billing that can come with its own set of issues. Quick wins are needed to reduce cost and improve the user experience.

RadiusPoint provides exceptional software and an expert team of problem solvers that will provide:

  1. A tailored online portal for ordering, trouble-shooting and break/fix
  2. Annual Line registration to ensure your user information is clean and concise
  3. Monthly Invoice processing that allocates down to the phone number and Employee ID
  4. Audit & Optimization to ensure your invoices are correct

Benefits

According to Gartner Research, organizations can save between 5 and 30% during the first year of utilizing a TEM.   The ongoing value of optimization, inventory, cost, and analytics create this savings.

  • Improved Business Process Outcomes

  • Better Visibility into expenses, users and devices

  • Cost versus Consumption reporting

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RadiusPoint utilizing ExpenseLogic is a complete solution for:

Invoice Management

Automating receipt to payment of the invoices, saving your team time

Audit & Optimization

Monthly line item audits ensure invoices are correct, or disputed if they are not correct, and the robust invoice detail allows for quick review and optimization to save your organization money.

Inventory Management

Full visibility of your IT assets allows for quick decision making when your organization needs to grow

Reporting and analytics

Big data is necessary for your team to make the best decisions for your organization

RadiusPoint’s team, utilizing ExpenseLogic, brings solutions that work together for you.

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Powerful Expense Management Software.
  • Reduce IT Spend By 15-30%

  • Enhanced Scalability

  • Evolving Technology

What does your Team need?

Our Approach

We are tailored to our client’s needs:

RadiusPoint understands that every organization is different and that the needs of individual clients may be different, as well as equally dynamic. We will help you automate, control, and reduce mobility expenses. We have a range of support options from basic troubleshooting to advanced troubleshooting and staging, kitting, recycling and testing.

Device and Inventory Management

Most companies do not have an up-to-date inventory of the equipment and services utilized monthly for their locations and employees. RadiusPoint’s ExpenseLogic software allows for tracking and storage of all mobility inventory, including not just smart phones but tablets and wearables, and any other mobile devices.

Dedicated User Support

Having to deal with concerns such as a line suspension, call forwarding, and unauthorized employee purchases can be very time consuming and costly if not done expediently. Utilizing RadiusPoint’s Help Desk offers you a knowledgeable team of Support Specialists to manage all of that by allowing users to call in directly for assistance or submit a support ticket through your ExpenseLogic online portal.

Financial Management

Processing the invoices take time and finding errors in invoices that are hundreds of pages long is time prohibitive. RadiusPoint takes this off your hands by having our dedicated team handle the nitty-gritty while making sure to keep in alignment with your organization’s rules that are configurable for your company’s needs. We will process and enter the invoices into ExpenseLogic™ while analyzing for errors, changes in pricing, plans or services and presenting it on an easy to use, all in one platform.

Why Choose RadiusPoint?

We enhance the Life-cycle of your communication devices through

Life Cycle Management

Provisioning & Procurement

Managed Mobility Service

how-important-is-cloud-expense-management-to-your-enterprise

Device Lifecycle Management with ExpenseLogic

By integrating our proprietary software, ExpenseLogic with your organizations specific needs, the process can be smooth and seamless for Device Lifecycle Management.

The process can range from:

  • Provisioning new services

  • Device recovery

  • Device repair and retirement

  • Asset Management

Wireless management

  • Device detail storage

  • Line contract detail and audit

  • Email Reports

Asset management

  • Storage of assets

  • Identification by Serial #

  • Interface with HR Emp. ID

Contract Management

  • Image storage

  • Your Content Goes Here

  • Terms and conditions retention

  • Comparable to ContractWorks, ContractSafe, etc.

By Utilizing ExpenseLogic, your invoices will receive line item invoice detail that allows for the most detailed Invoice processing and invoice payment in the industry.

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Reporting Analytics

  • Audit Analysis

  • Budget Reporting

  • Comparison Reporting

Mac Ticket System

  • Client defined portal

  • Approval process by user group

  • Comparable to Service Now, Start Ticket, etc.

Expense Audit

  • Line item detail audit

  • Control compliance

  • Dispute tracking

Gartner Peer Insights – ExpenseLogic Review

  • Managed Mobility Services, Global
  • Telecom Expense Management Services
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