Help Desk

Many enterprises have 100+ locations and thousands of Utility invoices to manage. Such a large amount of line item details can be hard to keep up with, but with our Help Desk Services, RadiusPoint offers a ticketing system so you can outsource any Moves, Adds, Changes and any Disconnects (MACD’s).
For new sites, we can open and close any service so you are not paying for energy consumption that may have closed without your knowledge. We ensure all locations are held accountable and for any site issues, we diagnose problems and will troubleshoot all existing services.

  • Ticketing System
  • Open & Close service for sites
  • Troubleshooting for site issues